Last Updated: August 15, 2023

1. Introduction

Welcome to Dronescape Drone Services. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Definition of Services

Dronescape Drone Services provides aerial photography, videography, mapping, surveying, and inspection services using unmanned aerial vehicles (drones). Our services include but are not limited to:

  • Aerial photography and videography for real estate, events, and marketing
  • 3D mapping and terrain modeling
  • Infrared and thermal imaging inspections
  • Construction site monitoring and documentation
  • Agricultural and environmental surveying

3. Booking and Payment

3.1 Service Booking

All service bookings must be made in advance through our website, by email, or by phone. A booking is only confirmed upon receipt of a signed service agreement and the required deposit payment.

3.2 Pricing and Payment

Our pricing is outlined in our service quotes, which are valid for 30 days from issuance. All prices are exclusive of applicable taxes unless otherwise stated. Payment terms are as follows:

  • A 50% non-refundable deposit is required to secure a booking
  • The remaining balance is due upon completion of the service and before the delivery of final deliverables
  • We accept payment via credit card, bank transfer, or PayPal

3.3 Cancellation and Rescheduling

Our cancellation policy is as follows:

  • Cancellations more than 72 hours before the scheduled service date: deposit may be applied to a future booking within 90 days
  • Cancellations less than 72 hours before the scheduled service date: deposit is forfeited
  • Rescheduling requests must be made at least 48 hours in advance and are subject to availability

4. Weather and Operational Constraints

Drone operations are weather-dependent and subject to aviation regulations. We reserve the right to reschedule services due to:

  • Adverse weather conditions (rain, snow, high winds exceeding 20mph, etc.)
  • Air traffic restrictions or temporary flight restrictions (TFRs)
  • Other safety concerns as determined by our pilots

In such cases, we will make every effort to reschedule at the earliest convenient time for both parties without additional fees.

5. Deliverables and Intellectual Property

5.1 Deliverables

Unless otherwise specified in the service agreement, deliverables will be provided in digital format within 7-14 business days after service completion, depending on the scope of the project.

5.2 Intellectual Property Rights

Upon full payment, clients are granted a non-exclusive license to use the deliverables for their intended purpose. Dronescape Drone Services retains copyright and intellectual property rights to all imagery and data captured during service provision. We reserve the right to:

  • Use the content for portfolio, marketing, and promotional purposes
  • Showcase the work on our website and social media platforms

If a client requires exclusive rights or confidentiality, this must be negotiated and specified in the service agreement with additional fees applicable.

6. Client Responsibilities

Clients are responsible for:

  • Obtaining necessary permissions and access to the property or site
  • Informing all relevant parties about the drone operation
  • Providing accurate information about the site and requirements
  • Ensuring the site is accessible and safe for drone operations
  • Obtaining any necessary permits or authorizations specific to the property or event

7. Limitation of Liability

Dronescape Drone Services shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, or business opportunities
  • Any damages arising from third-party claims
  • Any failure to perform services due to circumstances beyond our reasonable control

Our total liability for any claims under these Terms shall not exceed the amount paid by the client for the specific service that is the subject of the claim.

8. Insurance and Compliance

Dronescape Drone Services maintains comprehensive liability insurance for drone operations. All our pilots are FAA-certified under Part 107 regulations and operate in compliance with all federal, state, and local laws governing unmanned aircraft systems.

9. Privacy Policy

Our privacy practices are governed by our Privacy Policy, which is incorporated by reference into these Terms. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [State/Country]. Any dispute arising from or relating to these Terms shall be resolved through:

  1. Good faith negotiation between the parties
  2. If negotiation fails, through mediation with a mutually agreed mediator
  3. If mediation fails, through binding arbitration in accordance with the rules of the American Arbitration Association

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Dronescape Drone Services
Based in the UK
Email: info@dronescape.pro
Phone: 07438 532871