Last Updated: August 15, 2023

1. Introduction

At Dronescape Drone Services ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website
  • Register for an account
  • Request information or services
  • Subscribe to our newsletter
  • Participate in surveys or promotions
  • Contact us via email, phone, or other means

This information may include:

  • Name, email address, and phone number
  • Mailing address and billing information
  • Company name and job title
  • User credentials (username and password)
  • Any other information you choose to provide

2.2 Drone Imagery and Data

When providing drone services, we collect:

  • Aerial photographs and videos
  • Geo-location data
  • Mapping and survey data
  • Thermal or infrared imagery
  • Other data captured during drone operations

We make every effort to avoid capturing identifiable images of individuals or private spaces not covered by our service agreement. If such imagery is inadvertently captured, it will be deleted or obscured unless required for the contracted services.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages viewed and time spent on pages
  • Referring website or source
  • Location information based on IP address

We use this information to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use.

2.4 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

Types of cookies we use:

  • Essential cookies: Required for the website to function properly
  • Analytical cookies: Help us understand how visitors interact with our website
  • Marketing cookies: Used to deliver relevant advertising and track campaign performance

You can control cookies through your browser settings. Blocking certain cookies may impact your experience on our website.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to inquiries and provide customer support
  • Send administrative information, such as updates to our terms or privacy policy
  • Send marketing communications, if you have opted to receive them
  • Conduct research and analysis to improve our services
  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with legal obligations and enforce our terms and policies

4. Sharing Your Information

We may share your information with the following parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service. These providers have access to your information only to perform these tasks and are obligated to maintain confidentiality.

4.2 Business Partners

With your consent, we may share your information with business partners who offer complementary services that may be of interest to you.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government requests).

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information in any other circumstances where we have your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

  • The amount, nature, and sensitivity of the information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Legal, regulatory, and contractual requirements

For drone imagery and data collected as part of our services, retention periods are specified in our service agreements. Typically, this data is retained for 90 days after project completion unless otherwise agreed.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete information.
  • Right to Erasure: You may request that we delete your personal information under certain circumstances.
  • Right to Restrict Processing: You may request that we restrict the processing of your information.
  • Right to Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
  • Right to Object: You may object to our processing of your information for certain purposes.

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Dronescape Drone Services
Based in the UK
Email: info@dronescape.pro
Phone: 07438 532871